A fun and easy way to increase your beer knowledge, while increasing your income at the same time.
Wine knowledge of servers can have a huge impact on average ticket size and corresponding tips. This course provides servers with the knowledge they need to confidently describe wines to patorns. The course is delivered over 12 weeks with knowledge checks throughout.
Tuition is $97.00
For the server, bartender or supervisor with Level One knowledge, the next step in the education is this course. It covers education on the various regions where wine is made. Upon completion of this course, they will be equipped to further enhance the wine reputation of the restaurant.
Tuition is $97.00
Regardless of the level of wine knowledge your staff posesses, the ability to serve the wine correctly should be taught to everyone. From the size and shape of glass to use to whether the wine should be decanted before serving. This course covers all the finer points.
Tuition is $97.00
This is the most tangible benefit of taking our courses. Adding a bottle of wine to a guest check can increase the average checl 20%
Guests appreciate it when their server is knowledgeable and confident. This translates to more repeat business.
Positive reviews are worth their weight in gold. The key to five star reviews is having a properly trained staff, who dazzles.
The easiest way to increase a servers paycheck is being able to upsell the guest. A $40 bottle of wine could add $8 in tips.
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Dale has been a staple of the hospitality industry since 1991. He is a well known professional, who specializes in delivering impactful, effective and affordable training to hotels, restaurants and bars. His clients range from large national chains to small independently owned operations. Dale doesn't believe the level of service recieved by guests shold depend on the size of the operation.
He has developed service standards from some of the most recognized brands in the industry.
Anyone who has met D.C. knows more about service and taking care of guests than they did before meeting him.